Our return window is within 14 days of receiving the order. A return fee will be added, which will be deducted from the refund amount. Products must be returned unworn, unwashed, in their original condition, and with all tags attached. Returns of multiple orders should not be combined, resulting in longer processing.

Please visit returns.nv.studio and log-in using your email address, then follow the instructions.

Yes, a return fee will be charged, which will be deducted from the refund amount.

We advise that returns of multiple orders should not be combined, as it can result in longer processing time.

Unfortunately online orders cannot be returned in store, however, exchanges are possible if stock is available, excluding.

Please return the items in store.

When returning your order, we will issue a full refund for the products, however the initial shipping costs will not be refunded and a return fee will be deducted from the refund amount.

When we have received and processed your return, you will receive an email notification. Normally it takes 3-5 business days before you can see the refund back on your account, depending on your bank/credit card/form of payment.

We aim to refund you as soon as we receive your return, but the very latest within 14 days after having received the return.